RAY-BAN | META HEADLINER

You can buy Ray-Ban Meta on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online & in store). Currently they're available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia. They are also available in select markets via the Meta website.

We ship Ray-Ban Meta collection to all supported countries: United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia, however some regional exclusions apply. For more details, please view our shipping policy. 

To operate Ray-Ban Meta you need to connect your glasses with a smart phone and the Meta View app. Here’s the complete checklist:
- Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iOS 14.4 and above
- Wireless internet access
- USB-C charging plug (if charging from a power outlet and not directly from a USB point)
- A valid Meta account
- Meta View app (downloadable from your App store here or by scanning this QR code)

Returns are rare for Ray-Ban Meta so we’re sorry that something didn’t work out with your purchase. 
Ray-Ban Meta purchased online can be returned by mail. 

To return your Ray-Ban Meta by mail please complete the following steps:
- Contact Customer Care who will assess the status of the glasses and arrange the return for you.
- Import all of your captures to your phone or the Meta View app.
- Factory reset the glasses to remove your personal data and delete your captures.
- Turn off the glasses.
- Prepare your return with the box that your glasses arrived in. In addition to the glasses please add all of the accessories, including the charging case. If the box is no longer available or in a suitable condition, please ask Customer Care for a return kit and we’ll mail you everything you need to complete the return. Follow the shipping instructions listed on your box. Or download the instructions here. 

You can view and download the Ray-Ban Meta manufacturer warranty policy here. 
Any manufacturers' defects are covered under warranty. The Warranty lasts for one (1) year from the date of purchase of the Product. However, if you purchase the Product from within the EU or EFTA, the Limited Warranty Period shall be two (2) years.